Tell Handoff how they could make the product more useful to you.
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Planned
Additional Edit Abilities for Approved Time Entries (location, budgets)
I understand that time entries have to be approved before the labor hours apply to the project budget. That part makes sense. The problem is what happens after approval. If an entry has a mistake, like the wrong location or the wrong cost category, I can't fix it as an admin. The system tells me to submit a ticket to get it corrected. I've worked with a lot of construction software, and every platform I've used lets an admin edit an approved time entry. Mistakes happen in the field all the time. Submitting a ticket for every correction isn't workable, and until it's fixed, our job costing is wrong. If Handoff is going to be our project management and customer budget tool, I need to be able to make these corrections myself.
Automatically Set Sales Tax Based on the Address/Location of the Estimate
Hi, we would like to formally request a feature that sales tax rate should be adjusted depending on the location of the project not based of the default preset. This would truly help us a lot since adjusting every estimate can be sometimes confusing.
Export Budget Lists with Group Totals only
Add an option to export a budget summary that shows aggregated category totals instead of all line items. This will give a shorter, easier-to-read document for big projects.
Hide the archived projects list
The option of hiding the Archived column in the Projects Dashboard, without having to delete all archived projects
Project Modifications
Be able to remove things on a project profile that you don’t use (ie. schedule, sub portal, etc)
Contacts Associate With Each Account
Be able to assign multiple emails or phone numbers to a project (ie. Husband and Wife who are handling different portions of the job).
Separate Archived folder for each project, where archived jobs can be moved and stored separately from active/current jobs
The user would like a separate Archived folder for each project, where archived jobs can be moved and stored separately from active/current jobs. Archived jobs should no longer appear in the main project view by default.
color-coding the boxes inside a project (Estimates, Documents, Daily Logs, etc.)
color-coding the boxes inside a project (Estimates, Documents, Daily Logs, etc.) for faster recognition in bright sun
Time Tracking: Allow logging Vacation, Sick Time, and Holiday hours
We need the ability for employees to log paid time off by type directly in Time Tracking — specifically Vacation, Sick Time, and Holiday. We pay employees for these types of time off and currently there is no way to record them in the system. This makes it impossible to get accurate weekly payroll data from Time Tracking alone.
Time Tracking: Weekly summary view showing total hours per employee
We need a view in Time Tracking that lists all employees and shows the total hours each person worked for the week. Right now we have to filter time entries one by one for each employee, which is very time-consuming when managing multiple staff members. A weekly summary table would make payroll review much faster.
Data backup and recovery for contractor accounts
Prospects migrating from other tools (e.g. Contractor Plus) specifically ask about data backup and recovery. We need a way for contractors to export or restore their Handoff data in case of loss. Today, files are soft-deleted with S3 recovery possible internally — but there is no user-facing backup or export feature.
Require subs to submit a daily log before marking a schedule phase as complete
I assign subs to phases in my project schedule. When they tap "Done" to mark the phase complete, I want to be able to require them to submit a daily log first — otherwise they can close the phase with zero documentation. Having this as an optional toggle per phase would be ideal. It keeps subs accountable and ensures I have a record of what was done before the phase is officially marked complete.
Completed
Let subs submit a daily log without requiring them to clock in and out
I pay my subs a flat rate — not by the hour — so requiring them to clock in and out before they can submit a daily log adds friction that does not apply to my workflow. I would love the ability to require subs to complete a daily log without tying it to a clock-in/clock-out action. The extra steps slow them down for no reason when time tracking is not relevant to how I pay them.
Invite / create subcontractors directly from the Time Tracking page
When I'm on the Time Tracking page and want to add a new subcontractor, I have to leave that page entirely — the "New team member" button only lets me invite employees who get a full Handoff account login. I need the ability to invite or create subcontractors directly from Time Tracking, without requiring them to have a full employee-style login. Subs are different from employees: they show up in the subcontractor entries section, but there's currently no way to add a new one from that same page. This would save me from having to navigate away mid-workflow just to get a sub into the system so I can log their time.
Client appointment booking in the portal
I would love for my clients to be able to book appointments and schedule meetings directly through the client portal — where they can choose a date and time that works for them. Right now the portal is great for sharing proposals and invoices, but there is no way for a client to self-schedule. Ideally this would work like a simple booking flow: I set my available time slots, and my client picks a date and time for an appointment or site visit right from the portal. That way I am not going back and forth over text trying to nail down a time.
Prompt employees to confirm their time at clock-out and notify me if it's wrong
When my crew goes to clock out, I want them to be shown a prompt: "Does your time look right?" If they tap Yes, they clock out normally. If they tap No, I get an immediate notification so I can go in and correct it before anything gets submitted. This is a feature I had in BusyBusy and it was a game-changer for payroll accuracy. It puts the verification on the employee in the moment — when they actually know if their hours are off — instead of me having to audit everything after the fact. It also saves a ton of back-and-forth: instead of an employee texting me "hey my time is wrong," the app catches it at clock-out and loops me in automatically.
Notify me when an employee forgets to clock back in from a break
When one of my crew takes a break and forgets to clock back in, I need to get notified so I can follow up in real time. Right now there's no way to know it happened until I'm reviewing timesheets — by then it's a headache to sort out. I came from BusyBusy which would alert me when someone went on break and didn't return within a certain window. I need that same safety net in Handoff. Ideally I'd set a max break duration (e.g. 30 minutes) and if someone hasn't clocked back in by then, I get a push notification on my phone so I can reach out to them directly.
Notify me when an employee forgets to clock out
I manage a crew and need a push notification sent to me when one of my people is still clocked in past end of day or a set threshold — so I can catch it before payroll gets messed up. Right now there's no way to know someone forgot to clock out until I'm reviewing timesheets, which is too late. I used to use BusyBusy and it would alert me when someone was still on the clock after hours. I need that same visibility in Handoff. Ideally I could set a cutoff time (e.g. 6pm) and if anyone is still clocked in, I get a push notification so I can go fix it.
Message Labeling/Title
I need to be able to label or title customer message like I would an email. As it is now, if there are multiple messages, I have to go into each one to find the one that I am looking for. If I could title them that would make it easier to find.
Custom catalog only shows 28 items
When I try and add items to an estimate, I only see 28 items out of 110+ items catalog. the AI says this is the limit, it only shows the first 28 items, and the rest are not available.