Currently Handoff charges 3.6% for credit card fees. We plan to switch payment processors to provide reduced payment fees in the range of 2.9%-3.15% for credit cards, depending on the contractor’s subscription tier with Handoff. This makes it easier for everyone to use online payments for Handoff’s project invoices.

Justin Watkins over 1 year ago

May 19

In the future, this transition will allow Handoff to store project photos, project notes, project drawings, change orders, material lists, and similar documents in 1 place.

Justin Watkins almost 2 years ago

1

May 19

Sometimes, a client needs a visual to picture what the final project will look like. That rendering can help me win the deal. If AI could make a rendering of the room, the deck, the new ADU, etc at the early stage of this estimate, it would make me look more professional and help me close jobs.

Richard Wanamaker about 2 years ago

Jan 31

When my clients pay with Handoff invoices, Handoff pays me out once every 2 business days. Sometimes, I just need the money faster. Usually the deposit invoice is my money to go buy materials. Sometimes this needs to happen same day, next day, or over the weekend. If I get the invoice paid Friday but have to wait until Tuesday, that's can delay my projects. Please give me a faster option. Can I get Next Day? Can I get same day or instant?

Justin Watkins about 2 years ago

May 19

Projects change often, even after the initial proposal is signed. Let me create Change Orders with Handoff. Change Orders are like amendments to the original proposal/agreement. They function like their own mini-estimate: they have line items, qty rates and item totals, markup, etc. They should be quick to generate. Often they'll be short, like 5 lines or less. We need these change orders signed, and invoiceable.

Dmitry Alexin over 2 years ago

3

May 19

Project Management

When my crew goes to clock out, I want them to be shown a prompt: "Does your time look right?" If they tap Yes, they clock out normally. If they tap No, I get an immediate notification so I can go in and correct it before anything gets submitted. This is a feature I had in BusyBusy and it was a game-changer for payroll accuracy. It puts the verification on the employee in the moment — when they actually know if their hours are off — instead of me having to audit everything after the fact. It also saves a ton of back-and-forth: instead of an employee texting me "hey my time is wrong," the app catches it at clock-out and loops me in automatically.

TJ Ward about 12 hours ago

When one of my crew takes a break and forgets to clock back in, I need to get notified so I can follow up in real time. Right now there's no way to know it happened until I'm reviewing timesheets — by then it's a headache to sort out. I came from BusyBusy which would alert me when someone went on break and didn't return within a certain window. I need that same safety net in Handoff. Ideally I'd set a max break duration (e.g. 30 minutes) and if someone hasn't clocked back in by then, I get a push notification on my phone so I can reach out to them directly.

TJ Ward about 12 hours ago

I manage a crew and need a push notification sent to me when one of my people is still clocked in past end of day or a set threshold — so I can catch it before payroll gets messed up. Right now there's no way to know someone forgot to clock out until I'm reviewing timesheets, which is too late. I used to use BusyBusy and it would alert me when someone was still on the clock after hours. I need that same visibility in Handoff. Ideally I could set a cutoff time (e.g. 6pm) and if anyone is still clocked in, I get a push notification so I can go fix it.

TJ Ward about 12 hours ago

I need to be able to label or title customer message like I would an email. As it is now, if there are multiple messages, I have to go into each one to find the one that I am looking for. If I could title them that would make it easier to find.

Stephen Grieser about 17 hours ago

When I try and add items to an estimate, I only see 28 items out of 110+ items catalog. the AI says this is the limit, it only shows the first 28 items, and the rest are not available.

Ethan Forns 1 day ago

Let's just say I wanna use supply remove and install angle stop, alright? I've got a new expense. Expense title is labor, right? Or My cost. Is now if I'm only putting my one guy. Then my labor cost is $250 there. But what if I wanted to apply all the guys who worked on that job on that day? So it's instead of being my cost being $250 it's really. $650 right? no tax, but it's an event for tourists it's 3 guys. I have to manually put in each and every guy each and every day to make this work.

Bob Sandler 4 days ago

Be able to respond to clients' feedback on proposals that haven't been declined yet. Maybe have this feature on the client portal in the future, when it's enabled?

Wilman Guaman 4 days ago

In time tracking, I need the ability to set my workers and subcontractors by a daily rate, not just by the hour. Many of my crew and subs work in full-day increments, and billing them hourly doesn't reflect how I actually pay them. I want to be able to assign a daily rate to a worker or sub and have time tracking calculate costs based on days worked — not hours clocked. This would make labor cost tracking much more accurate for my business.

Victor Almendares 5 days ago

Customer is based in Texas and says that, in some cases involving married property owners, both spouses need to sign due to community property requirements. They specifically want the ability to have two or more signatures on a proposal once the proposal is approved. They consider this an essential/basic feature, not an upgrade feature. They mentioned that other platforms already support multiple signatures and see this as an important requirement for contractors operating in community property states.

An Anonymous User 6 days ago

Have a simple search feature at the top of the estimate that would dynamically search for categories or line items within estimate. It takes time to find things in a large estimate especially when AI moves it around sometimes.

John Corson 7 days ago

We need an "on break" button in time tracking so my staff can take breaks without being forced to clock out of the job entirely. In our old system, they could pause time and resume, but right now they have to clock out completely and then clock back in when they return to the job. This creates friction and administrative overhead for both staff and management. Having a simple pause/resume toggle would let crews step away for breaks, lunch, or quick errands while staying clocked into the same job, eliminating the need to re-select the job and deal with split time entries.

David Hartman 8 days ago

Would like the ability to create a Gantt chart or any other kind of scheduling breakout, but by days not by dates sometimes things change with my timing is the same start dates might change, etc. if that would be possible that would be great

Bob Sandler 8 days ago

Contractors are already using external field-measurement and floor-plan tools, then manually carrying the results into Handoff. Support integrations or a structured import workflow for Polycam and Moasure measurements, scans, and floor plans so they can be used to create or improve estimates without re-entering the project data. Customer evidence: • Bob Sandler uses Polycam after trying Matterport, DocuSketch, and MagicPlan, and highlighted its lower cost. • Philip De Terlizzi requested support for Moasure as part of his measurement and floor-plan workflow. Customers: Bob Sandler and Philip De Terlizzi Origin: Customer interviews, August–September 2026

Urvashi Agrawal 11 days ago

Contractors need to share a price and scope draft for client feedback before sending the final contractual proposal. Today, the workaround is to send a proposal too early, which can introduce contract language before the customer is ready and creates repeated edit, resend, and re-sign cycles. Requested workflow: • Share an estimate for review • Let the client approve or request changes • Keep this state clearly non-contractual • After estimate approval, generate and send the final proposal or contract for signature Customer: Philip De Terlizzi Origin: Customer interview, August 2026

Urvashi Agrawal 11 days ago

I would like to be able to organize and manage cost codes in a hierarchical tier-based structure within Handoff. This would allow for better organization and management of cost codes for project tracking and budgeting.

Michael Hallett 13 days ago

I’d like to request a new feature that allows one of the following: 1 - A manual sync option with the ability to map Handoff products/services to our existing QuickBooks items before syncing, or 2 - An option to exclude products/services from the estimate sync so they don’t clutter QuickBooks. The default syncing of the products and services to QBO from Estimates has become so cumbersome that we have disabled the integration, which is unfortunate. A response and solution would be much appreciated. Thanks!

Stephanie Young 13 days ago

1

Create the ability to have automated time tracking by job site geolocation

novaEcho 14 days ago

Now that ferguson and delta are in the catalogs to replace items from can you add home depot in there as well so we can choose quickly between lowes or home depot

Jeff Gallob 14 days ago

As an admin or manager, I need the ability to manually clock team members in and out on their behalf. Right now, clock-ins are self-scoped — each crew member has to do it from their own device. That doesn't always work in the field: someone forgets to clock in, their phone dies, or I need to make a real-time correction for a crew member who is hands-on on the job site. I asked: "can i manually clock someone else in for time tracking?" and learned admins can only edit existing entries — not initiate a clock-in. Being able to start a clock-in for a crew member from the admin side would solve this gap.

Josh Wills 14 days ago

1

We'd like the ability to add initial fields throughout an Advanced Proposal, similar to the signature fields. We currently use DocuSign for our remodeling contracts and have customers initial specific pages and clauses that we want to make sure they've reviewed. For example, we have certain requirements around preparing the property for construction that the customer needs to acknowledge before work begins. Ideally, we'd be able to place an initial field anywhere within the proposal, assign it to a specific signer, and make it required before they can complete the document. Having this would make it much easier for us to use Handoff for our customer contracts instead of needing to send the proposal through a separate e-signature platform.

Joe Willis 18 days ago