Do you have another way to pay? We do not pay for business expenses or subscriptions through Apple ID since this is linked to personal accounts and not business.
Hey, I’m sure IT is working on it but this seems like a place you’re probably losing a ton of business. Most small business owners I know in the trades use their personal phone for business. I don’t know many contractors who would even reach out about this in order to pay, they would just move on. Most contractors hate tech especially when money is involved. I know very successful contractors who still use checks. If there’s a way to incorporate other options like Stripe right in the checkout I suspect you’d sell a lot more plans. Just my 2 cents. Thanks again!