Pinned
Completed
Lower Transaction Fees for project invoices
Currently Handoff charges 3.6% for credit card fees. We plan to switch payment processors to provide reduced payment fees in the range of 2.9%-3.15% for credit cards, depending on the contractor’s subscription tier with Handoff. This makes it easier for everyone to use online payments for Handoff’s project invoices.

Justin Watkins 10 months ago
Pinned
Completed
Lower Transaction Fees for project invoices
Currently Handoff charges 3.6% for credit card fees. We plan to switch payment processors to provide reduced payment fees in the range of 2.9%-3.15% for credit cards, depending on the contractor’s subscription tier with Handoff. This makes it easier for everyone to use online payments for Handoff’s project invoices.

Justin Watkins 10 months ago
Pinned
Completed
Projects feature - store all estimates, invoices, proposals in 1 place
In the future, this transition will allow Handoff to store project photos, project notes, project drawings, change orders, material lists, and similar documents in 1 place.

Justin Watkins Over 1 year ago
Pinned
Completed
Projects feature - store all estimates, invoices, proposals in 1 place
In the future, this transition will allow Handoff to store project photos, project notes, project drawings, change orders, material lists, and similar documents in 1 place.

Justin Watkins Over 1 year ago
Pinned
Planned
Renderings: Let AI create a rendering based on my description
Sometimes, a client needs a visual to picture what the final project will look like. That rendering can help me win the deal. If AI could make a rendering of the room, the deck, the new ADU, etc at the early stage of this estimate, it would make me look more professional and help me close jobs.

Richard Wanamaker Over 1 year ago
Pinned
Planned
Renderings: Let AI create a rendering based on my description
Sometimes, a client needs a visual to picture what the final project will look like. That rendering can help me win the deal. If AI could make a rendering of the room, the deck, the new ADU, etc at the early stage of this estimate, it would make me look more professional and help me close jobs.

Richard Wanamaker Over 1 year ago
Pinned
Completed
Invoicing - Provide options for faster payouts
When my clients pay with Handoff invoices, Handoff pays me out once every 2 business days. Sometimes, I just need the money faster. Usually the deposit invoice is my money to go buy materials. Sometimes this needs to happen same day, next day, or over the weekend. If I get the invoice paid Friday but have to wait until Tuesday, that's can delay my projects. Please give me a faster option. Can I get Next Day? Can I get same day or instant?

Justin Watkins Over 1 year ago
Pinned
Completed
Invoicing - Provide options for faster payouts
When my clients pay with Handoff invoices, Handoff pays me out once every 2 business days. Sometimes, I just need the money faster. Usually the deposit invoice is my money to go buy materials. Sometimes this needs to happen same day, next day, or over the weekend. If I get the invoice paid Friday but have to wait until Tuesday, that's can delay my projects. Please give me a faster option. Can I get Next Day? Can I get same day or instant?

Justin Watkins Over 1 year ago
Pinned
Completed
Create change order
Projects change often, even after the initial proposal is signed. Let me create Change Orders with Handoff. Change Orders are like amendments to the original proposal/agreement. They function like their own mini-estimate: they have line items, qty rates and item totals, markup, etc. They should be quick to generate. Often they'll be short, like 5 lines or less. We need these change orders signed, and invoiceable.

Dmitry Alexin Almost 2 years ago
Project Management
Pinned
Completed
Create change order
Projects change often, even after the initial proposal is signed. Let me create Change Orders with Handoff. Change Orders are like amendments to the original proposal/agreement. They function like their own mini-estimate: they have line items, qty rates and item totals, markup, etc. They should be quick to generate. Often they'll be short, like 5 lines or less. We need these change orders signed, and invoiceable.

Dmitry Alexin Almost 2 years ago
Project Management
Client Profile: Multiple Email Addresses per Client
I want to add more than one email address to a single client profile so multiple people (e.g., a husband and wife) can receive communications. Right now I can only store one email, which makes it difficult to keep all relevant parties informed without workarounds or duplicate records.

Douglas Shaw About 20 hours ago
Client Profile: Multiple Email Addresses per Client
I want to add more than one email address to a single client profile so multiple people (e.g., a husband and wife) can receive communications. Right now I can only store one email, which makes it difficult to keep all relevant parties informed without workarounds or duplicate records.

Douglas Shaw About 20 hours ago
Client Info: Company Name + Representative Field
I want the Client Info section to support entering a company name and a separate representative/contact person name. Right now it feels like I have to choose one or the other, which makes it hard to store accurate client details when I’m working with businesses and need both the organization and the individual point of contact.

Douglas Shaw About 20 hours ago
Client Info: Company Name + Representative Field
I want the Client Info section to support entering a company name and a separate representative/contact person name. Right now it feels like I have to choose one or the other, which makes it hard to store accurate client details when I’m working with businesses and need both the organization and the individual point of contact.

Douglas Shaw About 20 hours ago
Only Offer ACH for Online Payments
I don’t want my customers to pay by CC, I want to only offer ACH. Id like the option to choose or restrict the payment method they can submit when taking online payments through Handoff.

NightHawk Carpentry & Remodeling LLC About 21 hours ago
Only Offer ACH for Online Payments
I don’t want my customers to pay by CC, I want to only offer ACH. Id like the option to choose or restrict the payment method they can submit when taking online payments through Handoff.

NightHawk Carpentry & Remodeling LLC About 21 hours ago
Interactive Proposal for Selection Items
I want to list selection options and have the customer choose which options they want before they lock in final estimate price. There is not an easy method other than sending multiple estimates or manually adding in text in the group or terms and conditions about how selections will work which can be confusing for the client and requires extra work on my end.

Robert Mignogna About 21 hours ago
Interactive Proposal for Selection Items
I want to list selection options and have the customer choose which options they want before they lock in final estimate price. There is not an easy method other than sending multiple estimates or manually adding in text in the group or terms and conditions about how selections will work which can be confusing for the client and requires extra work on my end.

Robert Mignogna About 21 hours ago
Ability Hide Sales Tax On Proposal
My old system would allow me to still account for the sales tax but not display it as a separate line item on the contract, it would just automatically be include in the total the customer saw. I do not have a way to accomplish this in Handoff without listing a manual line item and calculate the tax on materials myself which results in multiple steps.

Robert Mignogna About 21 hours ago
Ability Hide Sales Tax On Proposal
My old system would allow me to still account for the sales tax but not display it as a separate line item on the contract, it would just automatically be include in the total the customer saw. I do not have a way to accomplish this in Handoff without listing a manual line item and calculate the tax on materials myself which results in multiple steps.

Robert Mignogna About 21 hours ago
Native 2D/3D Rendering and Blueprint Tools
I want built-in rendering capabilities (2D/3D plans or basic blueprints for bathrooms, decks, extensions, etc.). Competitors offer scan-to-render features, and having that inside the platform would help me show customers visual plans without using external tools.

Samuel Lee 7 days ago
Native 2D/3D Rendering and Blueprint Tools
I want built-in rendering capabilities (2D/3D plans or basic blueprints for bathrooms, decks, extensions, etc.). Competitors offer scan-to-render features, and having that inside the platform would help me show customers visual plans without using external tools.

Samuel Lee 7 days ago
Add Job-Level Expense Tracking and Profitability Management
I want a way to log and track job expenses within each project. Right now, I can’t record invoices or expenses against a job in the platform, and I need that to understand profitability without relying entirely on QuickBooks.

Samuel Lee 7 days ago
Add Job-Level Expense Tracking and Profitability Management
I want a way to log and track job expenses within each project. Right now, I can’t record invoices or expenses against a job in the platform, and I need that to understand profitability without relying entirely on QuickBooks.

Samuel Lee 7 days ago
Enable E-Signatures for All Contract Documents
I want customers to be able to sign additional documents (like contracts and MHIC forms), not just proposals. Right now, the only signature option is on proposals, but I need signatures on attached documents like the MHIC contract and related forms to stay compliant.

Samuel Lee 7 days ago
Enable E-Signatures for All Contract Documents
I want customers to be able to sign additional documents (like contracts and MHIC forms), not just proposals. Right now, the only signature option is on proposals, but I need signatures on attached documents like the MHIC contract and related forms to stay compliant.

Samuel Lee 7 days ago
Stay on Proposal When Editing
If you use the AI to change wording in a proposal it displays the estimate screen so you have to click on Create>Proposal to see the changes and continue editing. It should stay on the proposal screen while you’re editing that document.

Bruce Brown 7 days ago
Stay on Proposal When Editing
If you use the AI to change wording in a proposal it displays the estimate screen so you have to click on Create>Proposal to see the changes and continue editing. It should stay on the proposal screen while you’re editing that document.

Bruce Brown 7 days ago
Compress/Expand All Items in Estimate
Items are usually grouped by category (e.g., Painting, Demo, Plumbing). When creating an estimate, it’s often useful to see the big picture before diving into the details. With a compress/expand button, it would be easy to see all of the sub-totals and then expand the ones that need more attention. For instance, you’d see Compress/Expand All [checkbox to activate] 1 > Painting $5000 2 > Demo $500 3 > Plumbing $2500 Clicking on the > would expand a sub-total’s items, like it does today

Bruce Brown 7 days ago
Compress/Expand All Items in Estimate
Items are usually grouped by category (e.g., Painting, Demo, Plumbing). When creating an estimate, it’s often useful to see the big picture before diving into the details. With a compress/expand button, it would be easy to see all of the sub-totals and then expand the ones that need more attention. For instance, you’d see Compress/Expand All [checkbox to activate] 1 > Painting $5000 2 > Demo $500 3 > Plumbing $2500 Clicking on the > would expand a sub-total’s items, like it does today

Bruce Brown 7 days ago
Payments tab to show all online and offline payments
I want the Payments tab to show all payments (both online processor payments and manually entered payments) in one combined view. Right now, it only displays credit card payments processed through the system, and I can’t see my manually recorded payments there. I was trying to track all expenses in one place, and it’s confusing and inefficient to have to check multiple areas (project level or invoices) to get the full picture.

Tommy Fisher 8 days ago
Payments tab to show all online and offline payments
I want the Payments tab to show all payments (both online processor payments and manually entered payments) in one combined view. Right now, it only displays credit card payments processed through the system, and I can’t see my manually recorded payments there. I was trying to track all expenses in one place, and it’s confusing and inefficient to have to check multiple areas (project level or invoices) to get the full picture.

Tommy Fisher 8 days ago
handoff to Contractor Foreman Compatible CSV Export Option
Handoff CSV exports don't import cleanly into Contractor Foreman (CF) due to how markup is structured. Handoff exports markup as category-based summary lines at the bottom of the CSV (labor markup, material markup, other markup), but CF expects markup as a column value per line item — or at minimum, a clean line item list without those summary rows.

Woodson Locke 8 days ago
handoff to Contractor Foreman Compatible CSV Export Option
Handoff CSV exports don't import cleanly into Contractor Foreman (CF) due to how markup is structured. Handoff exports markup as category-based summary lines at the bottom of the CSV (labor markup, material markup, other markup), but CF expects markup as a column value per line item — or at minimum, a clean line item list without those summary rows.

Woodson Locke 8 days ago
Portfolio Management
I cannot see how my business is performing - I need a way to track hours, material budgets vs actuals, profits at my business level - I need more than just at the singular project level view to run my business. I cannot monitory productivity in Handoff nor see how my financials are. I have to use other softwares to see this type of information and I am looking for a true end to end project management software.

Jim Stewart 11 days ago
Portfolio Management
I cannot see how my business is performing - I need a way to track hours, material budgets vs actuals, profits at my business level - I need more than just at the singular project level view to run my business. I cannot monitory productivity in Handoff nor see how my financials are. I have to use other softwares to see this type of information and I am looking for a true end to end project management software.

Jim Stewart 11 days ago
Scheduling / Calendar Feature
This is a top priority feature for my project mgt software. I need to be able to assign tasks to crew with in jobs. I need this more than I need estimating to run my company. A calendar with tasks, and location assignments, project details etc.

Jim Stewart 11 days ago
Scheduling / Calendar Feature
This is a top priority feature for my project mgt software. I need to be able to assign tasks to crew with in jobs. I need this more than I need estimating to run my company. A calendar with tasks, and location assignments, project details etc.

Jim Stewart 11 days ago
Team Performance Reporting: Track estimates, proposals, and closed business by team member
Ability to pull reports tracking team performance: Number of estimates completed per team member (weekly/monthly) Proposals sent Approved proposals and dollar amounts Closed business tracking Use case: Owner wants visibility into team productivity and sales pipeline to manage by the numbers. Currently no way to see a team-level report in Handoff. This ties into the business dashboard and team features planned for upcoming cycles. Key retention lever for multi-seat Business plan accounts.

Dmitry Alexin 12 days ago
Team Performance Reporting: Track estimates, proposals, and closed business by team member
Ability to pull reports tracking team performance: Number of estimates completed per team member (weekly/monthly) Proposals sent Approved proposals and dollar amounts Closed business tracking Use case: Owner wants visibility into team productivity and sales pipeline to manage by the numbers. Currently no way to see a team-level report in Handoff. This ties into the business dashboard and team features planned for upcoming cycles. Key retention lever for multi-seat Business plan accounts.

Dmitry Alexin 12 days ago
I’d like anniversary-based reminders built into the CRM.
I want to be able to set something like a date of loss or date of service and then get a reminder a year later — or even automatically send a follow-up message. That kind of automation would help me stay in touch with past customers without having to remember everything myself.

Bob Sandler 12 days ago
I’d like anniversary-based reminders built into the CRM.
I want to be able to set something like a date of loss or date of service and then get a reminder a year later — or even automatically send a follow-up message. That kind of automation would help me stay in touch with past customers without having to remember everything myself.

Bob Sandler 12 days ago
I want Daily Logs to be clearly visible at the project level.
When someone opens a project, I want them to see “Daily Log” right there — not buried under Documents. In my mind, it should be: open the Smith job → click Daily Log → enter the note. If it’s not obvious, my guys are going to get lost or click the wrong thing.

Bob Sandler 12 days ago
I want Daily Logs to be clearly visible at the project level.
When someone opens a project, I want them to see “Daily Log” right there — not buried under Documents. In my mind, it should be: open the Smith job → click Daily Log → enter the note. If it’s not obvious, my guys are going to get lost or click the wrong thing.

Bob Sandler 12 days ago
Daily log creation flow is too complex for field users (too many steps / too much cognitive load).
Right now it feels like they have to go into Documents, create something, type it out, then convert it to a daily log. That’s too many steps and too much thinking for guys who are just trying to finish their day. It needs to be simpler and more direct.

Bob Sandler 12 days ago
Daily log creation flow is too complex for field users (too many steps / too much cognitive load).
Right now it feels like they have to go into Documents, create something, type it out, then convert it to a daily log. That’s too many steps and too much thinking for guys who are just trying to finish their day. It needs to be simpler and more direct.

Bob Sandler 12 days ago
Completed
Add material URL links as a column in CSV exports
Add material URL links as a column in CSV exports. When exporting estimates to CSV, users would like the material links/URLs that are associated with line items to be included as a separate column in the export. This would allow contractors to easily reference and order materials directly from the CSV file.

Hector Flores 12 days ago
Completed
Add material URL links as a column in CSV exports
Add material URL links as a column in CSV exports. When exporting estimates to CSV, users would like the material links/URLs that are associated with line items to be included as a separate column in the export. This would allow contractors to easily reference and order materials directly from the CSV file.

Hector Flores 12 days ago